Contact us

Three ways to reach a human — plus email any time at support@londonheroes.co.uk (every email becomes a tracked ticket automatically).

Support ticket

Signed in? Open and track tickets from the Support panel on your dashboard — every reply lands there and in your inbox.

Go to your dashboard →

Or take the direct route

Need something fixed?
The request form is the fastest route — it goes straight into our review queue.
Request help
Want to join as a Hero?
Five-minute application; we'll come back to you about verification.
Apply
Charity or community partner?
We're looking for Hero Deeds referral partners for the pilot.
About Hero Deeds
Something went wrong?
Complaints get a case reference and a named human — the process is public.
Complaints process

London Heroes Services Limited

Company number 17217746 · Registered office: Suite Ra01, 195-197 Wood Street, London, United Kingdom, E17 3NU

London Heroes is a registered trade mark (UK00004396028, Class 35).

Phone support isn’t live yet — we’ll publish a number here the day it genuinely is.