London Heroes — home

Trusted building & small works in London

Between the handyman and the full renovation sits the small-works job: a wall replastered, a room decorated, a patio relaid. Describe the project and we'll assess it properly before anyone quotes.

The London Heroes standard

  • Verified Heroes

  • Live Hero Passport

  • Secure payments

  • Local & accountable

What we can help with

  • Building maintenance and small works
  • Plastering and skimming
  • Painting and decorating
  • Tiling
  • Garden walls, patios and hard landscaping
  • Interior and exterior repairs

Popular building & small works services

Also covered: Plastering and skimming · Tiling · Small structural works · Patios and hard landscaping · Garden walls and fencing · Extractor fan installation— describe the job in your request and we’ll route it correctly.

The law on building & small works

Statutory basis

There is no statutory licence to trade as a general builder in England — a 2025 survey by the HomeOwners Alliance and the Federation of Master Builders (FMB) confirmed: 'Unlike electricians or gas engineers, anyone can legally set up as a builder without demonstrating any proof of competence or training.' What IS legally controlled is not the person but the WORK: structural, safety-related and energy-related building work generally requires Building Regulations approval under the Building Act 1984 and the Building Regulations 2010, and certain work also requires planning permission under the Town and Country Planning Act 1990 regime, and/or notice under the Party Wall etc. Act 1996 where a neighbour's property is affected.

Source — checked 21 July 2026

Who may legally do this work

Anyone may legally carry out general building work in England; there is no equivalent of Gas Safe Register or the electrical Part P competent-person framework that restricts who may physically do the labour. FMB's press release states plainly: 'no licensing requirements currently exists' for builders, and separately that homeowners commonly and wrongly assume otherwise. Building Regulations control compliance of the finished work, not who is allowed to pick up the tools — though notifiable work must still go through a competent person scheme or building control sign-off regardless of who does the physical labour.

Source — checked 21 July 2026

If you own and live in the property

  • A homeowner must ensure that building work requiring Building Regulations approval is either signed off by a competent person scheme (where applicable) or notified to and inspected by local authority building control — gov.uk states: 'You may have to correct the work or pay a fine if building regulations are not followed,' and that without approval you 'will not have the certificates of compliance you may need when you want to sell your home.'

    Source — checked 21 July 2026

  • Where proposed building work involves a party wall, building astride or up to the boundary with a neighbouring property, or excavation within 3 or 6 metres of a neighbouring building, the homeowner (as 'building owner') must serve notice under the Party Wall etc. Act 1996: 'at least two months before the planned starting date' for party wall work (section 2), or 'at least one month before the planned starting date' for new walls at the boundary (section 1) or nearby excavation (section 6).

    Source — checked 21 July 2026

  • If a Party Wall Act notice is not served and a neighbour objects once work starts, 'an adjoining owner can seek to stop the work through a court injunction or seek other legal redress.' If the adjoining owner does not respond within 14 days to a section 2 or section 6 notice, 'a dispute is deemed to have arisen,' triggering formal (and often costly) surveyor-led dispute resolution.

    Source — checked 21 July 2026

If you’re a landlord

  • No building-work-specific statutory duty distinct from a landlord's general repairing and safety obligations was found; a landlord commissioning building work at a rental property is subject to the same Building Regulations and Party Wall Act framework as any other property owner, in addition to their separate ongoing gas, electrical and fire safety duties.

    Source — checked 21 July 2026

Certificates & records

  • Building Regulations Completion Certificate / Compliance Certificate

    Who must hold it:
    Whoever commissions building work that is notifiable under the Building Regulations
    Frequency:
    One-off, per project

    Issued either by the local authority building control body after inspection, or by a competent person scheme after self-certification, confirming the work complies with the Building Regulations. Without it, gov.uk warns you 'will not have the certificates of compliance you may need when you want to sell your home.'

    Source — checked 21 July 2026

Commonly misunderstood

  • Myth vs fact

    Myth: This is likely the single biggest misconception in the entire building-trades space, and it is directly evidenced: a May 2025 HomeOwners Alliance / FMB survey found '45% of UK homeowners wrongly believe that builders are licensed,' '65% wrongly expect builders to have insurance to cover accidental damage, but they don't,' and 'almost a third (32%) think they must register with a government or regulatory body' when 'no such requirements exist.' The same survey found 81% of homeowners support introducing a mandatory licensing scheme — none currently exists, so this is a live policy campaign, not a description of current law.

    Fact: There is no government licence, register, or mandatory insurance requirement for builders in England. Consumers should independently verify insurance and check voluntary trade-body membership (e.g. FMB) rather than assume either is guaranteed by law.

    Source — checked 21 July 2026

Penalties for non-compliance

  • Gov.uk states for non-compliant building work: 'The person doing the work could be prosecuted and fined if they do not comply with building regulations,' and the building control authority 'could make you pay to fix faulty work.' No specific maximum fine figure was found on the gov.uk pages checked today.

    Source — checked 21 July 2026

How to check who’s legally allowed to do this

Because there is no statutory licence, verification relies on voluntary trade-body membership. The FMB's own consumer-facing tool lets homeowners 'Find a Builder' or 'Check a Member' against its vetted, inspected and monitored membership list — but FMB itself frames this as a voluntary quality signal, not proof of any legal status, since (per its own May 2025 research) 32% of homeowners wrongly believe builders must register with a government or regulatory body when no such requirement exists.

fmb.org.uk

Source — checked 21 July 2026

Where you are in London can matter here

Planning permission and building control enforcement are administered by individual London borough councils (or, for some works, by private approved inspectors as an alternative to local authority building control), so process, response times and local planning policy (e.g. conservation area rules, Article 4 directions) genuinely do vary by borough. The underlying national duties (Building Regulations, Party Wall Act) do not themselves vary by borough, but which local authority you must deal with, and any locally-specific planning constraints, do.

Find your borough’s council and local requirements

Checked against the sources cited above on 21 July 2026. Rules and guidance change — always confirm anything material against the official source before acting on it.

How it works

  1. 1

    Tell us what you need

    Describe the job in plain English — add a photo if it helps. It takes about two minutes.

  2. 2

    We match a verified Hero

    We review your request and connect you with a suitable verified professional where available.

  3. 3

    Job done, on the record

    Follow progress on your job's live timeline, pay securely, and leave a review tied to the real job.

Pricing, honestly

You approve a price before work starts — either a fixed price for well-defined jobs or a clear quote after assessment. Payment goes through the platform, so what was agreed and what was paid are always on the record.

Areas we cover

London Heroes covers all 33 London boroughs around the clock. Choose yours for the local picture, including what your council requires from landlords.

Building & small works questions, answered

Do small building works need planning permission?
Most internal works and like-for-like repairs don't. Structural changes, external alterations in conservation areas, and anything affecting a party wall bring rules with them — we'll flag it in the assessment rather than discovering it mid-job.

Related services

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