Trusted gas services in London
Gas work has no grey area: in the UK it may only be carried out by Gas Safe registered businesses and engineers. On London Heroes, gas jobs are only accepted where an appropriately verified Gas Safe registered professional is available — and every gas Hero's registration is visible on their public Hero Passport.
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What we can help with
- Gas appliance installation, repair and servicing
- Gas safety certificates and landlord CP12s
- Gas hob and cooker installation
- Gas fire inspection and servicing
- Gas pipework and tightness testing
Popular gas services services
Also covered: Gas appliance servicing and repair · Landlord gas safety certificates · Gas fire inspection · Gas pipework alterations · Appliance disconnection and capping— describe the job in your request and we’ll route it correctly.
The law on gas services
Statutory basis
Gas work in Great Britain is controlled by the Gas Safety (Installation and Use) Regulations 1998 (GSIUR). Regulation 3 states: 'No person shall carry out any work in relation to a gas fitting or gas storage vessel unless he is competent to do so,' and 'No employer shall allow any of his employees to carry out any work in relation to a gas fitting or service pipework and no self-employed person shall carry out any such work, unless the employer or self-employed person, as the case may be, is a member of a class of persons approved for the time being by the Health and Safety Executive for the purposes of this paragraph.' The HSE-approved class is the Gas Safe Register.
Source — checked 21 July 2026
Who may legally do this work
All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally in the United Kingdom, Isle of Man, Jersey and Guernsey. Gas Safe Register is the only official gas registration body of gas businesses and engineers in the United Kingdom. It replaced CORGI as the HSE-appointed body in 2009. Engineers are only registered for specific categories of gas work (e.g. boilers, cookers, fires) shown on their Gas Safe ID card, so being registered for one appliance type does not mean an engineer is qualified for all gas work.
Source — checked 21 July 2026
If you own and live in the property
There is no statutory requirement for an owner-occupier to have their own gas appliances serviced or safety-checked on any fixed schedule (unlike landlords). However, any gas work carried out on an owner-occupied home must still be done by a Gas Safe registered engineer under GSIUR regulation 3 — this restriction applies to who may do the work, not to how often the homeowner must have it checked.
Source — checked 21 July 2026
Gas Safe Register can provide a replacement Building Regulations compliance certificate, which is often required when selling a home where gas work (e.g. a new boiler) was carried out — this is a separate document from the annual landlord gas safety check and applies regardless of tenure.
Source — checked 21 July 2026
If you’re a landlord
The Gas Safety (Installation and Use) Regulations 1998 (GSIUR) outline your duties as a landlord to make sure all gas appliances, fittings, chimneys and flues are safe and working efficiently. If you're letting a property with gas appliances installed, you've got three main legal responsibilities: (1) gas safety checks, (2) providing the Gas Safety Record to tenants, and (3) maintenance of pipework, appliances, chimneys and flues.
Source — checked 21 July 2026
Regulation 36 of GSIUR requires a landlord to 'ensure that each appliance and flue to which that duty extends is checked for safety within 12 months of being installed and at intervals of not more than 12 months since it was last checked' and to 'ensure that a record in respect of any appliance or flue so checked is made and retained for a period of 2 years from the date of that check.' Work must be carried out by 'a member of a class of persons approved for the time being by the Health and Safety Executive' (i.e. Gas Safe registered).
Source — checked 21 July 2026
Records must be 'given to each existing tenant of premises to which the record relates within 28 days of the date of the check' and provided to new tenants before they occupy the premises. Gas Safe Register's own guidance confirms: 'By law, a copy of your Landlord Gas Safety Record should be given to your current tenants within 28 days of the gas safety check - and for new tenants, you'll need to provide this at the start of their tenancy.' For lets under 28 days, a copy must be clearly displayed in the property instead.
Source — checked 21 July 2026
Appliances owned by the tenant are not the landlord's direct responsibility, although the landlord must still ensure the safety of any connecting flues, unless the flue is solely connected to the tenant's own appliance.
Source — checked 21 July 2026
From 1 October 2022, a carbon monoxide alarm is required to be fitted in every habitable room of a rental property containing gas appliances (excluding appliances used for cooking purposes) in England, Scotland and Northern Ireland. The landlord must carry out checks and tests to ensure CO alarms are working on the day any new tenancy begins.
Source — checked 21 July 2026
Your landlord must make sure gas equipment they supply is safely installed and maintained by a Gas Safe registered engineer, have a registered engineer do an annual gas safety check on each appliance and flue, and give you a copy of the gas safety check record before you move in, or within 28 days.
Source — checked 21 July 2026
Certificates & records
Landlord Gas Safety Record (LGSR, often called 'CP12' in the industry, though that is not the certificate's legal name)
- Who must hold it:
- Landlords of any property with gas appliances that they supply to tenants
- Frequency:
- Annual — within 12 months of appliance/flue installation and at intervals of not more than 12 months thereafter. Gas Safe Register notes a check can be carried out any time from 10-12 months after the last completed check without affecting the original expiry date; checks done earlier than 10 months or later than 12 months reset the deadline to 12 months from the new check date.
Following the annual gas safety check, the landlord is given a Landlord Gas Safety Record (LGSR) with details of all checks carried out, which must be retained for 2 years and provided to tenants as described above.
Source — checked 21 July 2026
Building Regulations Compliance Certificate for gas work
- Who must hold it:
- Any homeowner or landlord who has had notifiable gas work (e.g. a new boiler) installed
- Frequency:
- One-off, issued after the work; not a recurring certificate
This is a different document from the Gas Safety Record: it confirms new gas work meets Building Regulations, and is often needed when selling a property. Gas Safe Register itself issues replacement copies of this certificate.
Source — checked 21 July 2026
Commonly misunderstood
Myth vs fact
Myth: Many assume any Gas Safe registered engineer can do any gas job.
Fact: Registration is appliance/work-category specific — an engineer's Gas Safe ID card lists exactly which types of gas work (e.g. boilers, cookers, gas fires) they are registered for. A consumer should check the ID card or the online register entry covers the specific appliance being worked on, not just that the person is 'Gas Safe registered' in general.
Source — checked 21 July 2026
Myth vs fact
Myth: Some landlords believe a tenant refusing access removes the legal obligation to carry out the gas safety check.
Fact: Gas Safe Register's own landlord guidance states that if a tenant refuses access, the landlord 'must show you've taken all "reasonable steps" to comply with the law' — including repeated attempts and written correspondence — and that the regulations 'don't give powers to force disconnection of the gas supply in these circumstances,' so landlords may need legal advice rather than assuming the duty simply lapses.
Source — checked 21 July 2026
Penalties for non-compliance
HSE guidance to landlords states plainly of non-compliance: 'You are putting lives at risk and breaking the law. HSE gives gas safety a high priority and will take the appropriate action to ensure compliance with the regulations; this could result in a substantial fine and/or a custodial sentence.'
Source — checked 21 July 2026
Breach of the Health and Safety at Work etc Act 1974 (which underpins enforcement of GSIUR) can lead to prosecution under section 33. For an offence under section 33(1)(a) relating to sections 2-6 duties, Schedule 3A sets the maximum penalty on summary conviction (magistrates' court) as imprisonment for a term not exceeding 12 months or a fine not exceeding £20,000, or both; on conviction on indictment (Crown Court) as imprisonment for a term not exceeding two years, or a fine (unlimited), or both. This is the general HSWA penalty structure that gas safety enforcement sits within — the exact penalty class applicable to a specific GSIUR regulation was not independently confirmed against Schedule 3A for every regulation.
Source — checked 21 July 2026
How to check who’s legally allowed to do this
A consumer can find and check a gas engineer by searching postcode or town/city on the Gas Safe Register website, filtering by domestic or commercial fuel type. Every registered engineer carries a Gas Safe ID card showing what gas work they are legally permitted to carry out. Gas Safe Register also investigates reports of illegal gas work and unsafe/unregistered engineers.
Source — checked 21 July 2026
Checked against the sources cited above on 21 July 2026. Rules and guidance change — always confirm anything material against the official source before acting on it.
How it works
- 1
Tell us what you need
Describe the job in plain English — add a photo if it helps. It takes about two minutes.
- 2
We match a verified Hero
We review your request and connect you with a suitable verified professional where available.
- 3
Job done, on the record
Follow progress on your job's live timeline, pay securely, and leave a review tied to the real job.
Pricing, honestly
You approve a price before work starts — either a fixed price for well-defined jobs or a clear quote after assessment. Payment goes through the platform, so what was agreed and what was paid are always on the record.
Areas we cover
London Heroes covers all 33 London boroughs around the clock. Choose yours for the local picture, including what your council requires from landlords.
- Barking and Dagenham
- Barnet
- Bexley
- Brent
- Bromley
- Camden
- City of London
- Croydon
- Ealing
- Enfield
- Greenwich
- Hackney
- Hammersmith and Fulham
- Haringey
- Harrow
- Havering
- Hillingdon
- Hounslow
- Islington
- Kensington and Chelsea
- Kingston upon Thames
- Lambeth
- Lewisham
- Merton
- Newham
- Redbridge
- Richmond upon Thames
- Southwark
- Sutton
- Tower Hamlets
- Waltham Forest
- Wandsworth
- Westminster
Gas services questions, answered
How do I check an engineer is Gas Safe registered?
Can a plumber connect my gas cooker?
What is a gas tightness test?
Related services
Ready when you are
Two minutes to describe the job. We’ll take it from there.